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Our solutions can be customised to fit high-volume, high-complexity company function demands and we can likewise create bespoke services. Have inquiries? Please complete your details and we'll be in touch. Place Australia's leading virtual receptionist solution to the test! We're ready to answer your phone FREE for 7 days.

Yes. This is referred to as "call overflow". A great deal of firms require their telephone call to be answered just when they are not able to take the call themselves. For instance, if you step out of the workplace for an hour or your internal receptionist mosts likely to lunch, gets on leave or is active on an additional call and you have multiple telephone calls can be found in at the one-time.

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In such circumstances our receptionists will then answer the phone as if we were in your workplace. You're constantly in control and can relax understanding you will certainly never ever miss one more crucial call once more!.

I've worked with OfficeHQ for several years over numerous various organizations. After having difficulties formerly with one more service provider (who were missing calls mortal sin), it's been so great to be able to rely on prompt, specialist telephone call answering. Reliability is 100%. I have actually been using OfficeHQ for over 2 years.

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My medical practice has actually expanded extremely quick and just recently they have been able to tip in and conserve the day when various other staff were unwell with Covid. For the degree of solution they offer, they can never ever be the most inexpensive available. Their customer care is impressive and they clearly satisfaction themselves on this.

Running a dynamic legislation technique, there are a great deal of relocating components I have to stress over. Many thanks to the steady expertise of OfficeHQ, reception solutions isn't one of them. Over the one decade I've been with OfficeHQ they have supplied only the very best service I might hope for.

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The solution was super very easy to establish and costs a fraction of what it would to employ a receptionist. We have been with OfficeHQ for a variety of years now and could not be happier with the service we receive - virtual receptionist law firm. Function is handled nicely and skillfully and we know our consumers are in great hands

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My clients and potential clients have just ever before commented favourably on the answer; I don't think anyone has understood it's not my very own reception. They are also efficient quiting telemarketers. For the core purpose of answering telephone calls properly, giving an excellent impression and precisely taking messages, 5 celebrities.

Is constantly responded to by team. We have actually been using OfficeHQ for over eight years now.

This means only appropriate telephone calls get across me, so I don't get disturbed when I'm right in the middle of something! We have found utilizing OfficeHQ's remote assistant service very beneficial to our business. It has actually maximized our personnel to react to clients on our terms, minimising distractions during the working day and allowing reliable and concise interactions.

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I was fretted concerning not being in control of our own calls, yet I have been proved incorrect and the solution has surpassed my assumptions. I would certainly suggest OfficeHQ to anybody considering virtual services.

Clients like it when their calls are responded to, and OfficeHQ has addressed every single one for us. OfficeHQ gives us the assurance that no call will be unanswered, which is extremely essential for a service-based business.

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Additionally, having access to our own OfficeHQ site makes managing our account very easy. I have been utilizing OfficeHQ for 16 years. The very best thing I have done for my organization. Now prospective customers are answered promptly and in one of the most expert method. It is crucial that my consumers can constantly have their calls addressed promptly in a professional way which produces a terrific very first impact.

We had actually diverted our phones to them whilst overseas. We use this service as a tiny organization owner for when we are away or overseas - live in receptionist. They do an extraordinary task and I know my customers are in the very best hands with this service. We have actually been making use of OfficeHQ's online phone answering solutions for the ideal part of a years and it's been an excellent means to ensure new client enquiries are never ever missed out on, in addition to successfully taking care of enquiries from jobseekers.

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We never ever miss a service possibility yet do not have reception staffing issues to deal with. It's a perfect option and has actually been exceptionally valuable for our organization. I can't inform you exactly how excellent it's been to deal with OfficeHQ. I can now really go on getaway without worrying about responding to the phone.

The group has actually called to clarify and boost our procedures to make sure the ideal possible experience for our customers. OfficeHQ were constantly specialist and just nicest people on the other end of the line!

We needed a solution where our call are constantly addressed in a timely manner and OfficeHQ have been helping us with these for over 5 years now. Very satisfied with the service until now. The worse thing for a consumer is to call a company and there is no answer or the telephone call goes to voicemail.

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As organizations we work so hard to promote our services and we need to be there for the client when they choose to get to out. We are often on the phone already with other customers or active with other work, so having the phone calls answered by a person else helps us handle points.

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This enables the staff to prioritise their time to ensure that when they are returning the phone call they can dedicate their complete attention to this certain customer. We plan to remain with OfficeHQ, are thankful for their solutions and would certainly advise. We utilize OfficeHQ for our small company, our after-hours telephone calls obtain forwarded to their function group and it has been only a satisfaction working with their reception crew.

Budget-friendly and great client solution. We have actually been using OfficeHQ for several years as our after-hours function solution and located that they have constantly been incredibly specialist and polite to our clients. We always obtain an e-mail with the message within minutes of them taking the call. Highly advise. OfficeHQ have actually addressed our ask for a couple of years, could not be better with their professionalism and reliability and degree of service.