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OHQ's records suffice proof of a fee that is payable unless they are shown to be inaccurate. Consumer will utilize its affordable endeavours to notify OHQ of any kind of invoice dispute within fourteen (14) days of receipt of a billing, adhering to the procedure laid out in Section 15. If Consumer disagreements an invoice, the invoice has to remain to be paid in a timely manner nevertheless OHQ will certainly credit or refund Customer if it is later reasonably figured out by OHQ or according to the disagreement resolution process described in Section 15 that the billing was wrong and the Customer is qualified to a credit score or reimbursement.

Such alterations might include, without constraint, modifications for the Registration Fees or Usage Charges for OHQ Paid Services, adjustments to the usage allocations included in the Rates Strategies, and discontinuation of Pricing Plans. (a) Each such modification will certainly take impact after practical development created notification is given to Consumer (for instance, by being published to the OHQ Website), except that any such modification that influences a Selected Paid Service will relate to Client starting at the beginning of a Paid Service Term beginning no less than thirty (30) days from the date which OHQ offers notice of such alteration to Client based on Area 16.8.

If Consumer does not end its use of any kind of damaged Selected Paid Solution before the reliable date of such modification, Customer will certainly be regarded to have consented to such revision relative to such Selected Paid Service. (b) If a Prices Plan picked by Client is ceased, OHQ will provide Consumer with sensible advancement notification of no much less than thirty (30) days and Consumer will certainly be provided the option of selecting a new Pricing Strategy from then-current rates plans used by OHQ.

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For avoidance of doubt, this paragraph does not put on adjustments to the Rate Checklist, which are addressed in Area 7 (best virtual medical receptionist).1. Client represents that all information supplied by Customer and its callers to OHQ (consisting of, without constraint, all contact info and info concerning Consumer's Bank card) is precise, updated and complete at the time it is given to OHQ

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Client needs to in all times follow all laws, guidelines, criteria and codes relevant about its use OHQ Offerings and the Customer's supply of its product or services to its callers. Client will not utilize any kind of OHQ Offerings to engage in, or to motivate or help others to take part in, any kind of prohibited or fraudulent activities.

If a new Paid Solution Term starts earlier than three (3) days after such email is sent out, Client will sustain the suitable Subscription Charge for the brand-new Paid Service Term (the ""). The effective day of such termination will be either (i) the Asked For Discontinuation Day, or must Client not state an Asked for Discontinuation Day, (ii) the last day of the Last Paid Service Term.

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Where Client ends pursuant to this Area 10.1(b): (i). The Registration Costs that have actually been pre-paid will be retained and the OHQ Offerings available to Client up until the last day of the Final Paid Service Term (subject to reinstatement charges under condition 10.3(e)) and the unused equilibrium of the Prepaid Use Credit report will certainly be retained by OHQ for future use by Consumer if Client decides to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Following termination of any type of OHQ Solution, OHQ will not be accountable whatsoever for answering telephone calls, taking or delivering messages, or executing any type of various other activities in connection with such OHQ Service. (c) Upon discontinuation of all OHQ Providers, OHQ might terminate Customer's Account and Consumer's accessibility to the Account.

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(e) Adhering to discontinuation of any kind of OHQ Providers, OHQ will have no responsibility to restore or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to reinstate or otherwise recommence a terminated OHQ Services, OHQ might call for that Customer pay a reinstatement fee of $30 (to cover OHQ's sensible expenses in processing the reinstatement) Info gathered by OHQ from Consumer and its customers might be used, revealed and shared by OHQ according to OHQ's personal privacy policy as readily available on the OHQ Site ("") and as may be modified every now and then.

The Controller hereby appoints the Processor with regard to processing activities embarked on in the program of the stipulation of receptionist solutions. OHQ and Consumer acknowledge and agree that the Processor goes through the complying with obligations: The Cpu shall adhere to the pertinent Information Defense Regulations and have to: (a) just act on the composed directions of the Controller and guarantee those acting under their authority do the very same; (b) ensure that individuals processing the information undergo a duty of self-confidence; (c) utilize its ideal efforts to protect and protect all personal information from unsanctioned or illegal handling, consisting of (yet not limited to) unexpected loss, devastation or damage; (d) make certain that all handling fulfills the demands of the GDPR and related Data Security Regulation; (e) make certain that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the previous consent of the Controller; notify the Controller of any type of desired modifications worrying Sub-Processors; they execute a composed contract having the exact same information security commitments as set out in these Terms; comprehend that any type of failing on the part of the Sub-processor to follow the Data Protection Laws, the Processor continues to be totally reliant the Controller for the performance of the Sub-Processor's responsibilities; and help the Controller in providing subject access and permitting data subjects to exercise their legal rights under the Data Security Regulations.

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The Controller shall execute ample and proper onboarding and due diligence checks for all Cpus, with a full evaluation of the obligatory Information Security Regulation requirements. The Controller shall confirm that the Processor has appropriate and recorded procedures for data breaches, data retention and data transfers in position. The Controller shall obtain proof from the Cpu as to the: (a) verification and integrity of the employees made use of by the Cpu; (b) any certificates, accreditations and plans as described in the onboarding procedure; (c) technical and functional actions made use of in securing the Personal Information; and (d) procedures in area for allowing data based on exercise their legal rights, including (however not limited to), subject accessibility requests, erasure & rectification treatments and limitation of processing actions.