What Are The Best Top-Rated Virtual Assistant Receptionist thumbnail

What Are The Best Top-Rated Virtual Assistant Receptionist

Published Jul 19, 24
5 min read


Very recommended. We utilized this service for years. Very expert, simple to utilize and take care of would recommend without inquiry. The service provided by OfficeHQ is expert. The backend system is instinctive and deals with our service need for overflow phone calls. Most importantly the operators are based in Australia. I would certainly suggest any type of tiny service seeking an online reception to consider the solution used by OfficeHQ.

As a small business, every new business lead counts. In operation OfficeHQ, we're certain that not one of our useful leads will certainly be missed out on despite the time of day. We love the versatile service offering and find it to be a cost-effective means to provide 24/7 function to our clients.

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Would certainly recommend them to others. We've partnered with OfficeHQ to use our callers friendly assistants to manage our telephone calls when our group are hectic, as an actual individual is so a lot far better to speak to than voicemail we locate! We use their service for certain project sales lines, the office line and mobiles when we are in conferences or onsite mostly.

They gladly and expertly taken care of a lot of my calls when we were a little short-staffed. Great service. Thanks. We have actually been making use of OfficeHQ for a variety of years now. Their service and integrity is essentially infallible. In our capability of a healthcare service provider, having all unanswered telephone calls obtained as messages in real-time as e-mails is vital.

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In the start-up phase for my law method, I decided for a virtual function service to stay clear of the expenses of a full time assistant. There was some preliminary worry around whether the configuration would certainly be smooth and whether a high criterion of telephone call experience for my customers can be preserved, yet it's been great.

OfficeHQ have actually made a massively favorable distinction to our company for the previous 18 months. They also provide your business with a phone number and are wonderful for legimitising virtual/online businesses (and of program others as well). I very recommend them need to you need a part-time reception source. As a tiny and nimble team, we don't have capability to take care of brand-new lead call often.

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Calls are addressed by friendly, well-spoken virtual aides and we receive punctual e-mails consisting of the new telephone call information. Terrific firm to handle. The configuration with Markus was incredible and extremely expert. Has been extremely useful for our small company particularly with staff departing or when they are off ill.

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No inconveniences and very simple to take care of. Our business runs a really hectic phone call centre and we use OfficeHQ for call centre overflow to take those phone calls we're incapable to quickly deal with. This amounts to over 15,000 telephone calls per annum that OfficeHQ deals with on our behalf. We've found the service to be definitely seamless with all phone calls being addressed on a really prompt basis with instantaneous messaging and real-time reporting.

The procedure of setting up our companies was so simple and the client service is great. Having actually utilized your solution continuously for 15 years (since 2007), OfficeHQ has actually truly established the benchmark for this industry.

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Thank you for the years and years of high quality solution you have offered my company. 100% advised an impressive solution and super-friendly staff.

I spoke today with Tori and was super handy with every little thing! Well done! Clients often qualify our service by calling us before they book, so it is sales important that our phone is always responded to properly and quickly. OfficeHQ does that for us when we are remote to the workplace.

That ultimately never took place, as the service from the operatives in this company have been so good that they have essentially entered into the FireCrunch group. The virtually instant relay of client calls by e-mail and text to our area operatives allows us to respond to customer enquiries promptly, plus the kind system developed permits direct packing to the FireCrunch CRM with no guidebook transfer called for by FireCrunch.

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I involved with OfficeHQ when I began my professional services company in March 2008. I could be anywhere in the globe and be positive an actual individual would certainly be there to take a phone call from a client.

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I highly recommend OfficeHQ. As I relocate into retirement, I am extremely grateful for the support from the group at OfficeHQ.

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We have been utilizing OfficeHQ for over 10 years and it's such a benefit to be complimentary of staffing migraines, such as when they employ unwell. With OfficeHQ as component of our team, there is always somebody available to answer phone calls. OfficeHQ guarantees contact us to HR National are responded to 24 hours a day, 365 days a year.

I have actually been extremely happy with their service over the past 18 months. We are an extremely active actual estate business that needs fast and efficient service for all of our phone calls. From taking property queries, to supplying details regarding "open for inspections" to buyers, OfficeHQ has had us covered.

OfficeHQ provides us the ability to do what we do best, both in the clinic and off-site. virtual answering service for small business. We're ensured in knowing we'll never ever miss out on a vital phone call or prospective visit, all for a portion of the expense of having our very own receptionist.

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I can not rate OfficeHQ and their service highly enough. We have actually been working with OfficeHQ for over 8 years. We are no much longer interrupted with calls, clients' information are taken accurately then you can select email or SMS notification.

Well done OfficeHQ, we would be lost without you! Quit Sound Windows has been utilizing OfficeHQ for numerous years.

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